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*****UPDATED 17/12/2019*****

We are currently experiencing access issues with ASTRA. This is being investigated at the moment, and we hope to have this resolved soon.

*****UPDATED 10/10/2019*****

Please refer to the Astra Release Notes section on the AiB website for further information in relation to the recent update on Astra.

***UPDATED 08/10/2019***

The Efficiencies and Technology team with AiB continue to work on developments to ASTRA. Further developments are expected to be released to the system tomorrow. Due to this ASTRA will be unavailable from 0800 until 0830.

• Confirmation of whether or not the contribution is to be made by a third party. At the moment, the team request this detail within the proposal. This update with introduce a tick box on the form 1.
• A mandatory requirement that where the case does not show a creditor, creditors are added at the form 1, form 3 part 1, form 4 or form 6 stage. When a creditor registers to use the system, we are able to transfer all cases currently showing them as a creditor to the registered creditor. If creditors are already on the case, this eliminates the need for trustee users to manually update the creditor screens at the form 4 stage.
• The ability to amend previously submitted form 4 applications. Where a form 4 has been submitted but is later found to be incorrect, a trustee must send the information to AiB to have this updated. This development allows the trustee user to update this. This permission will be opened up to other trustee organisation users in a future release.

We apologise for any inconvenience this may cause, and for the late notice of these changes.

***UPDATED 03/10/2019***

In order to ensure that the creditor list on ASTRA remains accurate, trustee organisation users are no longer able to add new creditors to the system. If users require a new creditor to be added to the system, please email the team at These will be actioned within 2 working days.

***UPDATED 25/09/2019***

Watch Portfolio Management have now registered to use ASTRA. As such, any new case in which they are a representing company must have them shown under registered creditors. For trustee guidance on how to update the creditors screens, please refer to the ASTRA guidance which can be found on the AiB Website. Where a creditor is represented by another company, the original creditor must be added to ASTRA, then updated to show as the representing company. Trustee organisations are also reminded to ensure that cases are updated at the form 4, form 6 and form 7 stages to reflect the registered creditors.

Please do not hesitate to contact the team with any queries.
***UPDATED 11/01/2019***


Trustee users should note that the registered creditors on ASTRA are now being updated on a regular basis with new users. When completing the form 1 on ASTRA, users should check the list of registered creditors to ensure the correct creditor organisation is being added to the case.

***UPDATED 16/11/2018***

We have received queries regarding the form 3 part 1, and whether or not this needs to be completed by the trustee users. The relevant status for the creditors to view the proposal is the form 3 part 1 submitted status. If, for whatever reason, the form 3 part 1 is not submitted, the creditors will not be able to vote on the protection of the case on ASTRA.

***UPDATED – 30/07/2018 ***

Creditor Workflow Now Live

The update to ASTRA to allow creditor access has now been completed on ASTRA. The link to the guidance on the Accountant in Bankruptcy website is below.

If you have any PTD related queries, or require training on ASTRA, please contact the Trust Deeds Team on 0300 200 2710 or email

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